Sydney-based • Serving Australia

AI automation tailored for dental practices—and any team that wants fewer busy hours.

Koala AI builds voice agents, AI reception, and smart chat so your front desk runs itself, patients get answers instantly, and your staff focus on care.

Call 0451 255 778 Book a 15-min fit call

Avg. response under 5s

Works with your PMS & CRM

Voice Agent

Pick up every call

24/7 AI that books appointments, answers insurance & gap questions, and routes urgent cases.

AI Reception

Front desk without the backlog

Handles new patient intake, recalls, reminders, cancellations, and chair-time reshuffles automatically.

Chat & SMS

Instant answers online

Guides patients on pricing ranges, location, parking, hours, and post-op care—across web, Messenger, and SMS.

Workflow Automation

Connect your stack

Plugs into your PMS/CRM, calendar, and billing—reducing double-entry and follow-up tasks.

Industries

Built for dental, adaptable anywhere

We specialise in dental across Australia, and we also support allied health, clinics, legal, property, and professional services.

Dental & Orthodontics

Medical & Allied Health

Law & Conveyancing

Real Estate & Strata

Trades & Home Services

40–60%
Lower missed-call rate

24/7
Coverage without rostering

~10 hrs/week
Admin time saved per location

In action

Automation that feels human

A few snapshots of what we build: fast, clean experiences for patients and staff — and invisible plumbing under the hood.

AI automation interface detail in a modern workspace — Voice & chat experiences that don’t sound like a robot reading a terms-and-conditions page.

Digital automation concept with network connections — Smart routing, FAQs, and intake flows — designed to reduce missed calls and admin load.

AI systems integration concept — Integrations, reporting, and continuous tuning — so the system keeps getting better over time.

How it works

Live in days, not months

1) Map your flows. We capture your intake scripts, FAQs, and routing rules.

2) Connect your tools. Hooks for PMS/CRM, calendars, email, SMS, and phone.

3) Launch & tune. We monitor every interaction and refine responses weekly.

“Patients get booked even after hours.”

We started with one Sydney dental group to slash missed calls. Now we keep their chairs full while the team focuses on care.

Ready to see it?

Schedule a 15-minute walkthrough for your practice

We'll show a live voice demo, map your top workflows, and estimate the time you'll save in week one.

Call 0451 255 778